Payment and dispatch
The following terms and conditions apply:
Due to the complex sales tax regulations within the EU for alcoholic beverages, we currently only offer shipping outside Germany, if the destination country does not levy any tax on the import of alcohol.
We primarily use UPS shipping and use special packaging prescribed for shipping wine (the highest standard for testing in the UPS laboratories) so that the wines should reach you without loss.
During the ordering process you will see the costs based on the weight of the product in the shopping cart and the delivery address given. The costs are inclusive of legally applicable VAT, and for some countries an uplift to compensate for the higher or lower VAT compared to Germany.
The weight of the product is used to determine the shipping costs.
The weights used for calculation are as follows:
Accessories (corkscrew / set of 3 pourers) 100 g per piece / set
Bottles of 0.5 or 0.75 liters 1 kg per bottle
Magnum bottles with 1.5 liters 3 kg per bottle
We charge for packaging and shipping within Germany (excluding the North Sea islands):
€ 7.50 for items up to 18 kg
€ 14.00 for shipments over 18 to 36 kg
€ 19.00 for shipments over 36 to 54 kg
thereafter a flat rate of € 26.00
From 180 € value of goods we deliver free of charge in Germany (excluding the North Sea islands).
Shipping to Austria or Slovenia
€ 13.50 for items weighing up to 18 kg
€ 25.00 for shipments over 18 to 36 kg
€ 35.00 for shipments over 36 to 54 kg
Shipping to Italy / España (Spain) / Hungary / Bulgaria (България)
We charge for packaging and shipping:
€ 18.00 for items weighing up to 18 kg
€ 25.00 € for shipments over 18 up to 36 kg
€ 40.00 for shipments over 36 up to 54 kg
shipping to Slovak Republic / Czech Republic / Luxembourg
We charge for packaging and shipping to Slovak Republic
€ 14.50 for items weighing up to 18 kg
€ 22.00 € for shipments over 18 up to 36 kg
€ 36.00 for shipments over 36 up to 54 kg
Unless otherwise specified in the quote, domestic delivery of goods shall be made (Germany) within 3 - 5 days, for deliveries abroad within 5 - 7 days from conclusion of contract (if advance payment has been agreed, after the time of your payment has arrived).
Please note that deliveries are not posible on weekends and other holidays.
If you have ordered items with different delivery times, we will send the goods in one shipment, unless we have made a different agreement with you. In this case, the delivery time is determined by the item with the longest delivery time that you have ordered.
After handing over the shipment to the shipping service provider, we will send the data to track your shipment on the Internet to the email address you provided.
The parcel service is instructed to inspect proof of age before handing over the goods.
In case of self-collection, we will inform you by email once the product is ready, along with the collection options. In this case, dispatch costs will not be charged.
Accepted Payment options
- Payment in cash at the time of collection
- Prepayment via transfer
- Payment via PayPal Plus (using your PayPal account or credit card or invoice) depending on the offering of PayPal in your country
- direct debit (for customers with a German banking account only)
In case of questions, please contact us at the contact details mentioned in the Legal Notice.