Payment and dispatch
The following terms and conditions apply:
Shipping conditions
At our discretion, we use UPS, DHL or DPD for shipping and use special packaging prescribed for shipping wine, so that the wines reach you without loss.
Packing: We have shipping boxes for 1,2,3,4,6,9,12 or 15 bottles available. You can select any combination. Free slots will get filled with packing material as required by UPS.
Dispatch costs
During the ordering process you will see the costs based on the weight of the product in the shopping cart and the delivery address given. The costs are inclusive of legally applicable VAT, and for some countries an uplift to compensate for the higher or lower VAT compared to Germany.
The weight of the product is used to determine the shipping costs.
The weights used for calculation are as follows:
Accessories (corkscrew / set of 3 pourers) 100 g per piece / set
Bottles of 0.5 or 0.75 liters 1 kg per bottle
Magnum bottles with 1.5 liters 3 kg per bottle
We charge for packaging and shipping within Germany (excluding the North Sea islands):
€ 7.80 for items up to 12 kg
€ 14.00 for shipments over 12 to 24 kg
€ 19.00 for shipments over 24 to 36 kg
thereafter a flat rate of € 26.00
From 180 € value of goods we deliver free of charge in Germany (excluding the North Sea islands).
In case of deliveries to the German Islands, an island surcharge of 8,00 € is charged on the dispatch costs, independent of the value of goods.
Deliveries to foreign countries
Due to the complex sales tax regulations within the EU for alcoholic beverages, we currently only offer shipping for private customers outside Germany to the following countries. For shipping outside the EU, please contact us, we will check and send you an offer.
Shipping to Italy / España (Spain) / Hungary / Bulgaria (България)
We charge for packaging and shipping:
€ 18.25 for items weighing up to 12 kg
€ 25.00 for shipments over 12 to 24 kg
€ 39.85 for shipments over 24 to 36 kg
shipping to Austria / Slovenia / Slovak Republic / Czech Republic / Luxembourg
We charge for packaging and shipping to Slovak Republic
€ 17.75 for items weighing up to 12 kg
€ 25.00 for shipments over 12 to 24 kg
€ 39.30 for shipments over 24 to 36 kg
Delivery times
Unless otherwise specified in the quote, domestic delivery of goods shall be made (Germany) within 3 - 5 days, for deliveries abroad within 5 - 7 days from conclusion of contract (if advance payment has been agreed, after the time of your payment has arrived).
Please note that deliveries are not posible on weekends and other holidays.
If you have ordered items with different delivery times, we will send the goods in one shipment, unless we have made a different agreement with you. In this case, the delivery time is determined by the item with the longest delivery time that you have ordered.
After handing over the shipment to the shipping service provider, we will send the data to track your shipment on the Internet to the email address you provided.
The parcel service is instructed to inspect proof of age before handing over the goods.
In case of self-collection, we will inform you by email once the product is ready, along with the collection options. In this case, dispatch costs will not be charged.
Accepted Payment options
- Payment in cash at the time of collection
- Prepayment via transfer
via PayPal Checkout:
- Payment via PayPal
- Payment via credit card
- Payment via "Pay Later"
- Payment via Apple Pay
- Payment via invoice (via Ratepay)
via Mollie:
- Payment via Sofortüberweisung (with Klarna)
- Payment via invoice (with Klarna)
- Payment via instalment purchase (with Klarna)
- Payment via credit card
- Payment via Apple Pay
- Payment via eps-transfer „Electronic Payment Standard“
Further details on payment
SEPA direct debit is not availaible as this was repeatedly misused in which payments were not processed.
In case of questions, please contact us at the contact details mentioned here.